Quality assurance

What is the significance of quality in a complex service such as a move? We asked ourselves this question and developed a Total Quality System (TQS) which enables us to set and comply with the highest of quality standards.

We make sure that our services satisfy these quality standards every day at the place where they are performed: during our customer’s move.

EUROMOVERS also provides its customers with a quality officer who represents their interests.

 

"Total Quality System (TQS)" makes it possible for us to identify potential quality problems in advance and take action to prevent them. We have various processes in place (e.g. reciprocal quality inspectors, internal and external audits, checklists and scorecards) to measure quality and customer satisfaction and continuously improve it.

 

This effective system allows us to audit the first-rate quality of our member companies at any time.

 


The protection of valuable consignments

EUROMOVERS handles your valuables in accordance with another system that was introduced in compliance with DIN EN ISO 9001:2008.

Items with a high material or personal value which are not easily replaceable are handled according to a special method to ensure that EUROMOVERS’ customers are also satisfied with the removal service in this respect.

 

Environmental management

 

The best move is environmentally friendly

Ecological work methods and sustainable business practices aren’t far-off visions at EUROMOVERS, they’re reality.

Ecological and business objectives are closely linked in all our activities. Resource-conserving route planning doesn’t just make ecological sense, it also improves efficiency.

Our vehicles are equipped with the very latest environmental technology and they always comply with the most stringent environmental standards. Our drivers are trained to drive economically and routes are planned to be as cost-effective as possible.

Our packaging materials are 100% recyclable and used multiple times.

The majority of our member companies have environmental management systems that are certified as compliant with DIN EN ISO 14001:2004.

Our certified quality management system also complies with European standards

 

Ein Großteil unserer Mitgliedsunternehmen hat bereits ein zertifiziertes Umweltmanagementsystem  nach DIN EN ISO 14001:2004.

Hinweis auf weitere Normen

Unser zertifiziertes Qualitätsmanagementsystem beinhaltet die Europäischen Normen

  • EN 12522 - 1
  • EN 12522 – 2

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